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Tech Support Calls Part 2 Some people just can’t seem to wrap their heads around technology. No matter how hard we try, some people just don’t get it. Here are yet more reports of some of the kinds of calls received by tech support staff. An IBM customer had trouble installing software and rang for support...

Tech Support Calls Part 1 Our world is becoming more and more dependent on technology, but many of us that have not grown up with computers have trouble adjusting to their use in everyday life. My seven-year-old sister could turn the computer on, boot up her Winnie-the-Pooh game and play it without any...