By
JOHN TIERNEY
The next time
you’re juggling options — which friend to see, which house to buy, which career
to pursue — try asking yourself this question: What would Xiang Yu do?
Xiang Yu was a
Chinese general in the third century B.C. who took his troops across the
Yangtze River into enemy territory and performed an experiment in decision
making. He crushed his troops’ cooking pots and burned their ships.
He explained
this was to focus them on moving forward — a motivational speech that was not
appreciated by many of the soldiers watching their retreat option go up in
flames. But General Xiang Yu would be vindicated, both on the battlefield and
in the annals of social science research.
He is one of
the role models in Dan Ariely’s new book, “Predictably Irrational,” an
entertaining look at human foibles like the penchant for keeping too many
options open. General Xiang Yu was a rare exception to the norm, a warrior who
conquered by being unpredictably rational.
Most people
can’t make such a painful choice, not even the students at a bastion of
rationality like the Massachusetts Institute of Technology, where Dr. Ariely is a
professor of behavioral economics. In a series of experiments, hundreds of
students could not bear to let their options vanish, even though it was
obviously a dumb strategy (and they weren’t even asked to burn anything).
The experiments
involved a game that eliminated the excuses we usually have for refusing to let
go.. In the real world, we can always tell ourselves that it’s good to keep
options open.
You don’t even
know how a camera’s burst-mode flash works, but you persuade yourself to pay
for the extra feature just in case. You no longer have anything in common with
someone who keeps calling you, but you hate to just zap the relationship.
Your child is
exhausted from after-school soccer, ballet and Chinese lessons, but you won’t
let her drop the piano lessons. They could come in handy! And who knows? Maybe
they will.
In the M.I.T.
experiments, the students should have known better. They played a computer game
that paid real cash to look for money behind three doors on the screen. (You
can play it yourself, without pay, at tierneylab.blogs.nytimes.com.) After they opened a
door by clicking on it, each subsequent click earned a little money, with the
sum varying each time.
As each player
went through the 100 allotted clicks, he could switch rooms to search for
higher payoffs, but each switch used up a click to open the new door. The best
strategy was to quickly check out the three rooms and settle in the one with
the highest rewards.
Even after
students got the hang of the game by practicing it, they were flummoxed when a
new visual feature was introduced. If they stayed out of any room, its door
would start shrinking and eventually disappear.
They should
have ignored those disappearing doors, but the students couldn’t. They wasted
so many clicks rushing back to reopen doors that their earnings dropped 15
percent. Even when the penalties for switching grew stiffer — besides losing a
click, the players had to pay a cash fee — the students kept losing money by
frantically keeping all their doors open.
Why were they
so attached to those doors? The players, like the parents of that overscheduled
piano student, would probably say they were just trying to keep future options
open. But that’s not the real reason, according to Dr. Ariely and his
collaborator in the experiments, Jiwoong Shin, an economist who is now at Yale.
They plumbed
the players’ motivations by introducing yet another twist. This time, even if a
door vanished from the screen, players could make it reappear whenever they
wanted. But even when they knew it would not cost anything to make the door
reappear, they still kept frantically trying to prevent doors from vanishing.
Apparently they
did not care so much about maintaining flexibility in the future. What really
motivated them was the desire to avoid the immediate pain of watching a door
close.
“Closing a door
on an option is experienced as a loss, and people are willing to pay a price to
avoid the emotion of loss,” Dr. Ariely says. In the experiment, the price was
easy to measure in lost cash. In life, the costs are less obvious — wasted
time, missed opportunities. If you are afraid to drop any project at the
office, you pay for it at home.
“We may work more hours at
our jobs,” Dr. Ariely writes in his book, “without realizing that the childhood
of our sons and daughters is slipping away. Sometimes these doors close too
slowly for us to see them vanishing.”
Dr. Ariely, one
of the most prolific authors in his field, does not pretend that he is above
this problem himself. When he was trying to decide between job offers from
M.I.T. and Stanford, he recalls, within a week or two it was clear that he and
his family would be more or less equally happy in either place. But he dragged
out the process for months because he became so obsessed with weighing the
options.
“I’m just as
workaholic and prone to errors as anyone else,” he says.. “I have way too many
projects, and it would probably be better for me and the academic community if
I focused my efforts. But every time I have an idea or someone offers me a
chance to collaborate, I hate to give it up.”
So what can be
done? One answer, Dr. Ariely said, is to develop more social checks on
overbooking. He points to marriage as an example: “In marriage, we create a
situation where we promise ourselves not to keep options open. We close doors
and announce to others we’ve closed doors.”
Or we can just
try to do it on our own. Since conducting the door experiments, Dr. Ariely
says, he has made a conscious effort to cancel projects and give away his ideas
to colleagues. He urges the rest of us to resign from committees, prune holiday
card lists, rethink hobbies and remember the lessons of door closers like Xiang
Yu.
If the general’s tactics seem
too crude, Dr. Ariely recommends another role model, Rhett Butler, for his
supreme moment of unpredictable rationality at the end of his marriage.
Scarlett, like the rest of us, can’t bear the pain of giving up an option, but
Rhett recognizes the marriage’s futility and closes the door with astonishing
elan. Frankly, he doesn’t give a damn.