By JOHN MARKOFF
The cellphone is the world’s most
ubiquitous computer. The four billion cellphones in use around the globe carry
personal information, provide access to the Web and are being used more and
more to navigate the real world. And as cellphones change how we live, computer
scientists say, they are also changing how we think about information.
It has been 25 years since the
desktop, with its files and folders, was introduced as a way to think about
what went on inside a personal computer. The World Wide Web brought other ways
of imagining the flow of data. With the dominance of the cellphone, a new
metaphor is emerging for how we organize, find and use information. New in one
sense, that is. It is also as ancient as humanity itself. That metaphor is the
map.
“The map underlies man’s ability to
perceive,” said Richard Saul Wurman, a graphic designer who was a pioneer in
the use of maps as a generalized way to search for information of all kinds
before the emergence of the online world.
As this metaphor takes over, it
will change the way we behave, the way we think and the way we find our way
around new neighborhoods. As researchers and businesses learn how to use all
the information about a user’s location that phones can provide, new privacy
issues will emerge. You may use your phone to find friends and restaurants, but
somebody else may be using your phone to find you and find out about you.
Digital map displays on hand-held
phones can now show the nearest gas station or A.T.M., reviews of nearby
restaurants posted online by diners, or the location of friends. In the latest
and biggest example of the map’s power and versatility, Google started a
location-aware friend-finding system called Latitude in 27 countries early this
month.
On its face, Google’s new service —
available on dozens of mobile systems — is simply a way for friends to keep
track of one another and meet up, for families to stay in touch or for parents
to find comfort in knowing where their children are.
But it will generate a gold mine of
new information about where millions of people travel each day, and there is no
doubt that Google and others are planning to dig in that mine. “Everyone is
watching Google, and this will open a floodgate of location-oriented
applications and services,” said Greg Skibiski, the chief executive of Sense
Networks, a New York City
firm that mines the millions of digital trails left by cellphone users for
marketing purposes.
It was the arrival of the so-called
WIMP interface — for windows, icons, menus, pointer — in the 1980s on both the Apple Macintosh and computers
using Microsoft Windows that made personal computers personal and
moved them beyond the world of hobbyists and business. Now many of the software
designers who created those interfaces say they see a change of similar
magnitude with phones and maps.
“We’re way early on, and we don’t
know what the Macintosh of maps will be yet,” said Paul Mercer, a former Apple
Computer software designer who more recently worked on the development of the Palm Pre smartphone. “But
because of their relationship to the real world, maps will be a metaphor for a
huge swath of mobile computing.”
Indeed, a new generation of
smartphones like the G1, with Android software developed by Google, and a range
of Japanese phones now “augment” reality by painting a map over a phone-screen
image of the user’s surroundings produced by the phone’s camera.
With this sort of map it is
possible to see a three-dimensional view of one’s surroundings, including the
annotated distance to objects that may be obscured by buildings in the
foreground. For starters, map-based cellphones simply translate paper maps into
a digital medium, but future systems will probably begin to blur the boundaries
between the display and the real world.
“I always said the next interface
would be Quake,” said Steve Capps, one of the designers of the original Macintosh
interface, referring to the popular video game. “How long will it be before you
come out of the subway and you hold up your screen to get a better view of what
you’re looking at in the physical world?”
Increasingly, phones will allow
users to look at an image of what is around them. You could be surrounded by
skyscrapers but have an immediate reference map showing your destination and
features of the landscape, along with your progress in real time. Part of what
drives the emergence of map-based services is the vast marketing potential of
analyzing consumers’ travel patterns. For example, it is now possible for
marketers to identify users who are shopping for cars because they have
traveled to multiple car dealerships.
“When I go from point A to point B
with my feet, there is something of real value there,” said Tony Jebara, a Columbia University computer scientist who is a co-founder of Sense
Networks.