I went into Best Buy (there is only one in Tallahassee) to buy a deep cleaning vacuum (with the water tanks and detergent). I viewed their selection and made my choice. Right now I have an injured foot with a big bandage on one toe so I'm wearing flip flops. The box with the vacuum is big and heavy. To get it to the register, I take a step with my good foot, I drag the box, and then I drag my bad foot. I make my way to the front like this -- step, drag, drag. I go past an aisle with two store employees, I go past the manager's office, I finally make it to the register. No one asked to help me. I figured once I got to the register (the person working the register wasn't busy and watched me approach), that she would ask me if I needed help out to my car after I paid for the items. Wrong! It didn't seem to bother her one bit the difficulties I was having with the merchandise. I continued dragging the box to the front door. I figured one of the other employees working the other registers would notice me and send for help. Wrong again! I made it to the outside. A customer coming up to the store asked if I needed help. I figured that since I had made it that far, that I could make it the rest of the way.  I politely declined and attempted to continue. The customer repeated his query even more earnestly, "Are you sure you wouldn't like some help?" I finally agreed that yes, I really could use some help. He suggested we swap burdens. He carried my items while I carried his much smaller bag all the way out to my vehicle. I thanked him profusely and repeatedly and said how kind he was to help. I couldn't believe that no employee in the Best Buy offered to help carry the heavy item I was purchasing. I would have thought that at the very least they would have been worried about the liability if I fell while trying to get the merchandise to the front of the stop. I am very disappointed in Best Buy.